YouTrack comes with the features and tools you need to serve support groups. You can use them to create the processes you need. Based on YouTrakc, Ker-Soft also provides you with a pre-developed and pre-designed Helpdesk template solution, which can help you to simplify and speed up your implementations significantly.

YouTrack comes factory built to provide the notification management solutions your support teams need.

Focus on creating value, while Ker-Soft's solutions ensure a fully built, serviced and complex Helpdesk process.

Based on our support solution, configure your own projects and workflows to support your teams' processes.

Using our central overview calendar, you can immediately see the due dates for each assignment and the status of your tickets.

An intelligent search with auto-complete helps you find problems in seconds.

Use commands to change the status of problems, their recipients and other values.

Add custom fields for each solution process, allowing you to enter the details you need for each process.

The management of data and processes is supported by a number of internal workflow processes that are custom-built for helpdesk solutions.

The custom support solution is a custom solution developed by Ker-Soft Ltd for your YouTrack environment.

If you are interested in our solution, please contact us using the attached YoUTrack form or any other form.